Your data. Your household. Your control.
Your move is personal. Your data should be treated that way, too.
Here’s what we collect, why we use it, and the choices you have.
What we collect
Your details, not your documents.
Your email, and what you tell us about your household: first names, roles, work and permit, arrival timing and a few practicals. No documents, no uploads.
Why
Only to help you settle in.
To work out which tasks apply to your household, put them in order, and answer your questions with the right official sources.
Where it is stored
Stored in the EU.
In a database in Frankfurt, Germany (EU). Switzerland recognises the EU as providing adequate data protection. A weekly encrypted backup is kept on one of the founders’ computers in Switzerland, each for up to 8 weeks.
Who can access it
Your household. Not the public.
You, and anyone you add to your household. Our providers process it for us; we read a question only to pick the next source to verify, or to help you.
Is it used to train AI?
Your data doesn't train AI models.
No. We configure our AI provider so your questions and household details are not used to train models.
What the AI provider receives
Only what's needed to answer.
Your question, the household details it needs, the text of a letter if you paste one, and the official sources we found. Never your email or payment details.
How long we keep it
Kept while your account is active.
Until you delete your household, whenever you like. Inactive accounts are deleted after a warning email; the privacy notice will state the period.
Export and delete
Your data. Your choice.
Download everything we hold, or delete your household and account yourself, from Settings, in one step. Change your answers any time under Your household.
The empty-apartment checklist saves your ticks, notes and prices only in your own browser. Nothing is sent to us.
The full detail is in the privacy notice. Questions: enquiries@settlein.ch.